Diploma in Business and Administration – Level 2

This qualification is aimed at learners working within a business and administration role who wish to improve their knowledge and skills for a variety of work environments and sectors.

To undertake this course you must hold an administrative role, either as an employee, or in a regular voluntary capacity.

This Diploma provides a statement of competence which includes a range of administrative duties.

The mandatory units are:

• Communicate in a business environment
• Understand employer organisations
• Principles of providing administrative services
• Principles of business document production and information management
• Manage personal performance and development
• Develop working relationships with colleagues

(There are also a range of optional units which will be agreed with the assessor at initial skillsan stage)

This course will be delivered off-site.

You need access to a laptop and the Internet because an E learning platform is used.

A variety of assessment methods is used, including workplace visits, face-to-face and remote assessment.

This qualification is assessed through a portfolio of evidence which is put together during the course and demonstrates that the learner has met the required assessment criteria.

Learners successfully completing this qualification may wish to progress to further qualifications, such as the:

• Level 3 Diploma in Business Administration
• Level 2 Diploma in Customer Service
• Level 2 Diploma in Team Leading
• Level 3 Diploma in Management

For more information contact Derby College on 0800 0280289 or enquiries@derby-college.ac.uk