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Intermediate Diploma in Aviation OperationsApply Now »

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Level: 2

Location: The RoundHouse

Years: 1

Interview: Y

Course Summary

If you are interested in exploring the potential of a career in aviation operations, this one-year course is for you.  It is designed to give you an overview of the operations at an airport, the opportunities within the sector, the potential career progression and the skills needed to succeed in this fast-paced industry.

You will undertake a team building day - as team work is crucial within the sector - and hear from guest speakers representing some of the largest air travel organisations. You will go on visits to airports as part of the course. 

You will also develop your maths and English skills, which will support the main programme and help with your future progression. 

Entry requirements

You need one of the following:

  • Introductory Diploma in a related subject and Maths or English GCSE at grade D (grade 3) or above.  


  • A minimum of three GCSEs at grade D or above, including Maths and English. You should also have a standard of English and maths equivalent to Functional Skills Level 1.

If you are a mature learner, we may be able to take into consideration your previous experience in your chosen subject. Applicants will be interviewed, will undertake an initial assessment in English and maths, and must present an example of current work.



Course Content

During the programme, you will develop your knowledge in:

  • Aviation security
  • Aviation communications
  • Aviation checking-in services
  • Health and safety within aviation
  • Aircraft boarding and arrival services
  • Aviation passengers with special requirements
  • Baggage processing
  • Aircraft marshalling
  • Loading and unloading of aircraft  
  • Supporting flight operations  
  • Aircraft dispatch processes

How will I be assessed?

Assessment will be carried out using a variety of methods, including role play, presentations and activities. 

Are there any additional costs or specialist equipment required?

All learners are required to wear the standard uniform, which you can order  during enrolment. The cost for the whole uniform is approximately £135.00 which includes a jacket, skirt for ladies and trousers for men, a shirt and either a tie or scarf.  You may be able to get financial support towards the cost of the uniform.

There will also be a nominal charge for trips and visits.

What can I do after this course?

Further Study

You can progress to the Advanced Diploma in Aviation Operations or Advanced Diploma in Travel and Tourism.


There are wide-ranging employment opportunities at airports, including roles in check-in, boarding and arrivals, and all aspects of flight support.


This course is run at the Roundhouse Campus

About the Roundhouse »

Daisy Gallacher

Daisy Gallacher

Daisy Has the World at Her Feet

Former Travel and Tourism student Daisy Gallacher clinched a holiday rep job at national company Thomson Holidays thanks to the industry insight she gained during her course.Daisy had originally set her sights on a cabin crew job but, after learning more about the career opportunities at holiday resorts.

"The course showed me the opportunities available in the travel and tourism industry and, as I love working with people, I set my sights on a reps job.
"This was the first job that I applied for whilst still at College. We had to go through a lengthy recruitment process but I was delighted when I got the high season job.
"Knowing about the industry and the specific role of the reps was definitely an advantage.
"It is a contract until the early Autumn and I will then be well placed to apply for other jobs around the company at resorts across the world."

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