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Intermediate Apprenticeship in Business and AdministrationApply Now »

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Level: 2

Location: Workplace

Years: 1

Interview: Y

Course Summary

This apprenticeship is appropriate for people who hold a general administration post. 

You will need to be completing a range of administration tasks which may include using the telephone, data input, photocopying, filing and using office equipment. This apprenticeship is a strong foundation for a rewarding career, boosting your confidence, abilities and promotion prospects.

The qualification is delivered and assessed in the workplace and you will be responsible for producing an electronic portfolio of evidence.

Entry requirements

GCSE grades A-D in English and Maths or the equivalent are desirable.
 
You will be required to attend an interview before enrolling on this course.
 
In addition to good literacy and numeracy skills, you will need to be well motivated and self disciplined.
 
You must be willing to use and maintain an e-portfolio of evidence.

Course Content

The Level 2 Diploma in Business Administration contains six mandatory units:
  • Communication in a business environment
  • Understand employer organisations
  • Principles of providing administrative services
  • Principles of document production and information management
  • Manage personal performance and development
  • Develop working relationships with colleagues

There is also a range of optional units you will complete. These could include handling mail, providing reception services, producing business documents and using and maintaining office equipment.  These will be decided by matching your job role to the list of optional units and selecting those for which you are able to generate evidence of your performance in the workplace

 

The apprenticeship also includes:

  • Functional Skills at Level 1 in Mathematics, English and ICT (if applicable)
  • Personal Learning and Thinking Skills (embedded within the qualification)
  • Employment Rights and Responsibilities (delivery method to be agreed with your assessor - it could be embedded within your main qualification or may be an additional unit.)

How will I be assessed?

For the vocational element of your apprenticeship, you will be assessed on the job, using a range of methods including the production of evidence such as case histories, work products, questions, witness testimonies, professional discussion and observations.  These will be uploaded into an electronic portfolio.

You may need to attend the College on day release/block release in order to achieve your Functional Skills.  This will be evidenced through the completion of end tests in each subject.

Are there any additional costs or specialist equipment required?

No

What can I do after this course?

Further Study

You may be able to progress to the Advanced Business and Administration Apprenticeship or perhaps consider a Customer Service or Management course.

Careers

You will be gaining more experience within your current role at work and can continue to progress your career in an office, business or management environment.

 

Daniel Ranby

Daniel Ranby

Business student turned entrepreneur

Daniel Ranby is pursuing his dreams in the business world, and doing a good job of catching them up. The former Derby College student told our Alumni Team about his time at College, his latest business venture and his tips to succeed in business.Daniel graduated from Derby College with a Business Studies qualification under his belt and plenty of ambition."The Business Studies course made me more open minded. It was my initial insight into what is really involved in running my own business and what it takes to succeed." Daniel had big plans for his future, but it wasn't until he started studying that he was able to begin shaping them into something that could make money.Today, our entrepreneurial former student runs his own extremely successful business, which he built from scratch. Commercial Consultants is a recruitment consultancy specialising in the engineering, operations and business management sectors of the transport industries. "I started my business with only two computers. My ex-business partner put in £800. I've been running the business for eleven years now and I bought out my partner four years ago. I have full control over all aspects of the business, from the profit and loss to the planning and strategy."Daniel describes his journey as "Starting up from a blank piece of paper and having to make everything happen from scratch," something which he is understandably proud of, but more so because his business is now "achieving over 3.5 million in revenue." We asked Daniel what it takes to succeed in the business world: "A lot of drive is required and the ability to bounce back is a must." He is currently looking forward to starting another business.

"I always wanted to run my own business, and Derby College gave me the insight I needed."

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