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Level: 3

Location: Workplace

Years: 2

Interview: Y

Course Summary

This course covers more advanced computing/IT skills that can be applied in a broad spectrum of job roles. With technology becoming ever more powerful and complex, this qualification enables learners to keep pace with latest developments, use IT extensively in their role and contribute to the efficient running of their workplace.

Entry requirements

You need GCSE grades A-C (Grade 4 or above) in English and Maths. You will have an interview prior to your enrolment on this course and you will be required to sit an initial English and Maths diagnostic assessment and skillscan. Your assessor will carry these out at your workplace. In addition to good literacy and numeracy skills, you will need to be well motivated and self-disciplined.

Course Content

Learners choose to take 39 credits from a broad variety of unit options relevant to their job. These will be discussed in detail with your assessor.

Mandatory units are: Improving Productivity Using IT Skills; Understanding the Potential of IT; and Developing Personal and Team Effectiveness Using IT.

Learners are also required to complete Functional Skills - English Level 2,  Maths Level 2 and ICT Level 2 - plus Employment Rights and Responsibilities.

How will I be assessed?

A dedicated mentor and assessor will support and guide the learner towards the qualification, with assessment taking place both on and off the job. Training in Employment Rights and Responsibilities and Key Skills will be delivered via a flexible approach, depending on the learner's experience.

Are there any additional costs or specialist equipment required?


What can I do after this course?

Learners can develop their portfolio of qualifications further by progressing to another course at a higher level such as a Foundation Degree, HNC or HND.

Or, job role permitting, you may consider further apprenticeships in areas such as administration, customer service or team leading.


Sam Mount

Sam Mount

Logging into a social media career

Apprentice Sam Mount is helping Derby’s Cathedral Quarter Hotel to improve its social media presence. He is one of three apprentices recruited by the hotel across its operations in a new partnership with Derby College.

One of the city’s top boutique establishments, the hotel is a business focused on customer experience, and values its social media credibility highly. Sam’s work plays an important role in communicating and engaging with customers as well as building the hotel brand through creative platforms.

He attends Derby College on day release every two months as he works towards an NVQ award.

While the social side of university life appealed to me, I wasn’t convinced that I wanted to study for three years, especially when there was no guarantee of a job at the end of it.

I’d always been interested in both the software and hardware aspects of computer technology, so when I saw the social media opportunity on the national apprenticeship website, I decided to give it a go.
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