This course is aimed at practising or aspiring first line managers, team leaders and supervisors. The qualification develops management skills and equips participants with the knowledge and abilities they need to succeed in a team leading or supervisory role.
Ideally you should be a practising or aspiring supervisor/manager. Applicants who are new to the course must take a numeracy and literacy Level 2 initial assessment test and an interview to ensure that the programme is suitable for them.
You will build your knowledge and understanding of solving work-based problems and making decisions based on gathering and interpreting information and evaluating options to determine the most appropriate solution.
You will also develop an awareness of the factors that influence how people behave at work and you will investigate a range of leadership styles to motivate individuals and monitor performance.
There is the opportunity to look at the importance of planning and delegation and, in the later stages of the course, you will explore how effective communication at work can increase staff motivation and productivity.
Modules could include:
Assessment is by coursework and observations.
There are no additional costs as ILM membership is included within the course fees.
Successful completion of this qualification will provide progression opportunities to other qualifications such as the ILM Level 6 Award in Management.
George Wright, 17, impressed MCF Loans’ Chief Executive Officer Melanie Elliot to such a degree that she suggested he should research the company in more depth and get in touch.Pride Park-based MCF is a Derby College business employment and skills academy board member, and George took part in the job skills interview exercise as part of his Business Studies First Diploma BTEC Level 2. George volunteered with MCF for a week. He liked what he saw and the company saw his potential which led to an interview for real.He is now working towards a Business Administration NVQ Level 2 with Derby College, while working as an apprentice with MCF.
If I’ve got any questions on my course I can email my lecturer Nicola Dean and she comes back to me within the hour with help and advice. Hopefully I’m progressing well at work, I’m enjoying it.