This course represents an ideal opportunity to enhance your skills and knowledge. It includes using advanced IT application software in creating and amending many types of formatted information such as documents, diagrams, spreadsheets and presentations; maintaining simple websites; using the Internet to find and exchange information; and using social media to disseminate information.
You need GCSE English and Maths grades A - D (Grade 5 or above). You will have an interview prior to your enrolment on this course and you will be required to sit an initial English and maths diagnostic assessment and a skillscan. Your assessor will carry these out at your workplace. In addition to good literacy and numeracy skills, you will need to be well motivated and self-disciplined.
You can choose to take 38 credits from a broad variety of unit options relevant to your job. These will be discussed in detail with your assessor. Mandatory units are: Improving Productivity Using ICT; Understanding the Potential of IT; and Developing Personal and Team Effectiveness Using IT.
Learners are also required to complete Functional Skills - English Level 1, Maths Level 1 and ICT Level 2 - plus Employment Rights and Responsibilities.
A dedicated mentor and assessor will support and guide you towards the qualification, with assessment taking place both on and off the job. Training in Employment Rights and Responsibilities and Functional Skills will be delivered via a flexible approach, depending on your experience.
All materials will be provided by Derby College.
You could progress to the Level 3 IT Application Specialist, job role permitting, or further apprenticeships in fields such as customer service, administration or team leading at Level 2.
Apprentice Sam Mount is helping Derby’s Cathedral Quarter Hotel to improve its social media presence. He is one of three apprentices recruited by the hotel across its operations in a new partnership with Derby College.
One of the city’s top boutique establishments, the hotel is a business focused on customer experience, and values its social media credibility highly. Sam’s work plays an important role in communicating and engaging with customers as well as building the hotel brand through creative platforms.
He attends Derby College on day release every two months as he works towards an NVQ award.
While the social side of university life appealed to me, I wasn’t convinced that I wanted to study for three years, especially when there was no guarantee of a job at the end of it.
I’d always been interested in both the software and hardware aspects of computer technology, so when I saw the social media opportunity on the national apprenticeship website, I decided to give it a go.